About this role
Job SummaryEmployee will be assigned under the Associate Director Clinical Business Operations, VA Medical Center, Fayetteville, NC, serving as a member of the Medical Center Executive Team support/administrative staff and is responsible for coordinating the work of the Executive Office with the work of the subordinate services/offices associated with Clinical Business Operations.
QualificationsSPECIALIZED EXPERIENCE: Applicants must possess at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-7 level in the Federal service. Specialized experience includes: maintaining an executive appointment calendar; receiving visitors and telephone calls to the office; preparing correspondence, reports, memoranda, and other forms of written communication; preparing travel arrangements; utilizing various computer applications such as Outlook, Word, Excel, etc.; serving as a timekeeper; and working closely with executive management and support staff. TYPING PROFICIENCY: In addition to meeting the above requirement, this position requires the skills of a qualified typist. In addition to meeting the experience requirement, you must be able to type at least 40 words per minute. Physical Requirements: The work is basically sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, and carrying of light items like papers or books. No special physical demands are required to perform the work. Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major Duties***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but may not be limited to the following: Receives and screens visitors and telephone calls to the office and takes action or routes accordingly. Serves as liaison to other managers and staff within the organization and provides accurate advice on procedures, reports, requirements. Receives and processes all correspondence and documents transmitted through the designated portal and the executive office for review, approval, and signature; ensures correspondence conforms to regulations and special policies of the facility, is in proper format, contains correct grammar, and if applicable, that staff coordination has been completed; and composes and types, in final form, official correspondence. Reviews communications and develops standard paragraph and form letters. Records, transcribes, and edits the minutes of various meetings; prepares the minutes for distribution, singling out the action items, and follows up as required. Maintains the executive appointment calendar with complete authority for commitment of time; schedules appointments, coordinates meetings, and/or schedules conferences and meetings, arranging for administrative details, or following up on action items with appropriate staff members independently; and arranges for meeting accommodations, speakers and participants' accommodations as applicable, and support arrangements, including any accommodations, transportation (travel), social arrangements, and secretarial support. Maintains timecards for the executive team staff members and ensures accuracy and timeliness of postings. Ascertains the needs of subordinate offices and coordinates and consolidates the purchase of equipment and services to meet the organization's needs. Sponsors employees for identification cards and appropriate access badges. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm. Recruitment & Relocation Incentives: Not authorized Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process.RequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.