About this role
Overview: Ensures all transfer fee income and related transactions are accurately reconciled, processed and reported for Global Capital Markets (GCM) clients. Manages a high volume of manual transactions, updating multiple systems, investigating and resolving outstanding items, and producing profit and loss reporting. Primary Responsibilities:
• Reconcile and process a high volume of large transfer fee transactions for GCM clients daily; investigate and resolve reconciliation breaks and unmatched items. • Process fee returns, adjustments and corrections as required; support profit and loss analysis by ensuring accurate capture of fee income and adjustments. • Maintain accurate records across multiple internal systems. • Monitor outstanding receivables and proactively chase unpaid amounts. • Ensure all transactions are processed within defined service levels and control standards. • Produce monthly reporting relating to transfer fee activity and profitability. • Escalate issues, trends or risks that could impact revenue collection or operational performance; identify opportunities to improve existing processes and controls while working within a largely manual environment. • Maintain strong audit trails and supporting documentation for all processing activities. • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. • Promote an environment that supports a culture of belonging and reflects the M&T Bank brand. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Complete other related duties as assigned. Scope of Responsibilities: Supervisory/Managerial Responsibilities: Not Applicable Education and Experience Required:
• Combined minimum of 3 years’ higher education and/or work experience • Detail-oriented • Demonstrated organizational skills • Demonstrated time management skills • Demonstrated numerical • Demonstrated analytical skills • Prior experience with pertinent spreadsheet software Education and Experience Preferred:
• Previous experience in a reconciliation, nostro, cash management, settlements, operations and/or financial control environment • Ability to investigate and resolve discrepancies • Prior experience working with multiple systems • Understanding of fee processing, cash reconciliations and/or revenue reconciliation activities • Experience producing operational and financial reporting
Physical Requirements:
Location London, United Kingdom