About this role
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB: As the Assistant Executive Housekeeper at MGM Grand, you’ll lead and inspire a hardworking team to uphold the highest standards of cleanliness and presentation throughout the property. Your leadership, attention for detail, and ability to thrive in a dynamic environment will help ensure every guest enjoys a seamless and memorable stay from the moment they arrive. This is your opportunity to make a lasting impact one perfectly prepared room at a time.
THE DAY-TO-DAY:
• Manages assigned operational functions consistent with the strategic plan/vision for the department, the division, and the property. • Manages the delivery and measurement of guest service standards within Housekeeping, consistent with the company’s established guidelines/standards • Manages Human Resources responsibilities for Housekeeping • Works closely in mentoring/coaching Housekeeping Floor Managers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff • Assumes full responsibilities of the Executive Housekeeper in his/her absence • Promotes and develops team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service • Manages accountability processes for division; ensures compliance with budgetary guidelines, company policies, established departmental guidelines/standards, and legal requirements • Manages short and long-term departmental objectives. Monitors, documents, and notifies Executive Housekeeper of any problems that may impact/jeopardize the achievement of current and future departmental objectives • Continuously evaluates staffing levels in accordance with business demands, providing recommendations for adjustments whenever possible • Responds to guest service interactions in a professional and timely manner, achieving positive guest/problem resolution • Inspects prescribed number of rooms on a daily basis to ensure Housekeeping Floor Managers and Guest Room Attendants are conforming to sanitation requirements and established standards. • Works closely in training Housekeeping Floor Managers to ensure room inspections are in accordance with quality assurance standards • Represents management at unemployment hearings, union grievances, arbitrations, and various meetings, when necessary
THE IDEAL CANDIDATE:
• Must be 21 years of age or older required • 2+ years of prior relevant experience required • 3+ years of prior relevant supervisory experience in a major hotel/resort complex preferred
THE PERKS & BENEFITS:
• Wellness incentive programs to help you stay healthy physically and mentally • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more • Free meals in our employee dining room • Free parking on and off shift • Health & Income Protection benefits (for eligible employees) • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19537 Are you ready to JOIN THE SHOW? Apply today!