About this role
REQ12907 Coordinator, MICE Events (Open)
POSITION SUMMARY: The Coordinator, MICE Events is responsible for supporting the operational setup & dismantling of events across all venues and coordinating and implementing all aspects of the company’s Security and Health & Safety policies, ensuring its compliance with all relevant legislation.
PRIMARY RESPONSIBILITIES:
• Ensure a safe workplace environment (Event Venues) without risk to health • Ensure that all Health & Safety policies, procedures, rules, and regulations are adhered to and are communicated • Ensure that all third parties and sub-contractors comply with the Health & Safety standards and regulations, including Work Permits • Ensure that all agreed action points are completed within deadlines • Keep up to date with all MICE Team members of relevant events • Participate in weekly meetings when required to report on relevant matters • Liaise with suppliers, organisers, and subcontractors • Adhere to all company policies and procedures • Report accidents, injuries and unsafe work conditions to superiors and relevant departments • Report any safety violations, suspicious behaviour, or incidents to the appropriate supervisor or Security personnel • Monitor contractor whereabouts to ensure adherence to safety and security protocols. Notify Security for assistance if contractors fail to comply with instructions • Ensure contractors adhere to all house rules, including no smoking on the property and no use of staff break rooms or other restricted areas. Report non-compliance to Security for assistance • Escort contractors/vendors post-task, back to the staff entry point and inform Security when their work has concluded • Ensure safe systems of work are implemented • Maintain good relationships with organisers and subcontractors in order to get the best service possible • Perform other reasonable job duties as assigned by superiors • Be familiar with the premises’ safety and emergency procedures to guide contractors appropriately • Ensure all emergency access & egress routes and doors remain free and accessible during contractor or vendor activities • Report any changes following site observations before and after the events • Ensure event logistics coordination with Supply Chain, Property Services, Entertainment and Transportation Department • From time to time, management may change certain tasks based on synergies due to business requirements and operational changes.
QUALIFICATIONS: Experience:
• At least 2 years working experience in a similar capacity at a 5-star hotel/resort or large commercial property, industry building. • Health and Safety related work experience
Education:
• Diploma in Electrical, Building Services, Mechanical or other rated disciplines, or equivalent professional training • NEBOSH General or Construction Certificate • Candidates without related certificates but with solid experience will also be considered
Skills/Competencies:
• Ability to make sound decisions and perform other duties as and when required last-minute and at time of an emergency • Excellent interpersonal/presentation skills are required to deal effectively with all levels of staffs, contractors, suppliers, and vendors. • Hands-on and possess good problem-solving skills and attention to details • Independent and able to work with minimal supervision • Ability to work under pressure and meet deadlines • Ability to work flexible shifts, including overnight weekends and holiday on rotation basis • Good health, physically fit and excellence in personal grooming and presentation • Strong Microsoft Office skills (Word, Excel, Outlook, PowerPoint, etc.)
JOB REQUIREMENTS:
• Ability to work flexible shifts, including overnight weekends and holidays on rotation basis • Flexible and accommodating as this role may occasionally require working beyond regular hours.
KEY PERFORMANCE INDICATORS:
• Health & Safety requirements are strictly adhered to before, during and after the event • Health & Safety Checklists and Work Permits are completed in a timely and correct manner • Event set-up and dismantling timelines are met, while adhering to Security and Health & Safety requirements • Events are successfully and safely completed
PERSONAL COMPETENCIES:
• Displays a high commitment to delivering results • Leads others to achieve business objectives • Communicates effectively • Achieves agreed objectives and accepts accountability for results • Displays the highest level of integrity • Ability to maintain discretion • Self-motivated • Approachable