About this role
Are you ready to get ahead in your career?
• We want to empower you to turn your ambitions into achievements. • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
1. Channel Strategy & Framework
• Support the Head of Channel Development in preparing, refining and documenting the B2B channel strategy and operating framework, incorporating market trends, competitor benchmarking and internal sales performance data.
• Assist in designing and periodically reviewing the partner segmentation/tiering model and associated tier criteria.
• Develop and maintain channel policies, partner playbooks and standard operating procedures.
• Conduct market and competitive analysis on channel practices for connectivity and ICT solutions to inform strategy updates. 2. Partner Recruitment & Selection
• Design and refine the partner recruitment framework, including target partner profiles, sourcing channels, evaluation criteria and due-diligence checklists.
• Support execution of the recruitment pipeline — screening applications, scoring candidates against selection criteria, and coordinating due diligence with Legal and Finance.
• Track recruitment funnel metrics (leads, qualified prospects, signed partners), identify bottlenecks, and recommend process improvements.
• Assist in preparing partner agreements and onboarding-readiness documentation ahead of handover to the onboarding team. 3. Incentive & Compensation Design
• Design, model and refine partner incentive and compensation structures — base commissions, volume rebates, market development funds (MDF) and spiffs — in coordination with Finance.
• Conduct incentive benchmarking against competitors and industry practice.
• Monitor incentive payout accuracy, cost-to-revenue ratio and scheme effectiveness, and recommend adjustments.
• Support the design and execution of time-bound incentive campaigns and contests tied to strategic product or market priorities. 4. Partner Performance Scorecards & Reviews
• Develop and refine the partner performance scorecard framework, including KPIs, weightings and performance thresholds.
• Own the data collection, reporting and analysis underpinning partner scorecards.
• Prepare materials for, and support execution of, periodic partner business reviews.
• Recommend performance improvement plans, incentive adjustments or tier changes based on scorecard outcomes. 5. Cross-Functional Collaboration & Reporting
• Collaborate with Sales, Finance, Marketing and Legal on framework, recruitment criteria and incentive scheme design.
• Provide regular reporting and dashboards to the Head of Channel Development on strategy execution, recruitment pipeline and partner performance.
What’s next?
• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.