About this role
Job Description:
JOB TITLE： Assistant Key Account/Customer Manager (Tmart & TDI) Key responsibilities:
• Develop business plans for Tmall Supermarket and TDI channels, including volume forecasting, promotional roadmap, assortment strategy, inventory management and investment budget planning, take end‑to‑end accountability for sales and profit targets.
• Maintain regular, high‑quality communication with Tmall category buyers and platform stakeholders. Negotiate campaign slots, platform subsidies and priority resources for big‑sales events.
• Track channel operational metrics, conduct data‑driven analysis on sales performance, competitor activities and category trends, identify growth gaps and optimization opportunities, output actionable improvement proposals.
• Customer management: TP/KOL management, selling and negotiation.
• Cross functional communication: working with supply/ MKT/ finance on business delivery. Experience and skills required:
• Bachelor’s degree or above.
• 3+ years working experience in E-commerce. Proven hands‑on experience operating Tmall Supermarket or TDI.
• High learning agility and self-driven.
• Excellent negotiation, cross‑functional coordination and problem‑solving capability, result‑oriented.
• Strong data‑analysis skills, commercially sensitive to sales, margin, cost and investment efficiency.