About this role
As a Global Direct-to-Consumer (D2C) Intern you will join our Global Retail team in Kilchberg. Global Retail passionately translates the LINDT brand equity into a distinctive omni-channel experience, bringing chocolate smiles to our customers. As part of our team you will help improve customer experience and shape marketing related activities for our >500 Lindt Shops and 21 Online Shops worldwide.
YOUR MAIN RESPONSIBILITIES WILL INCLUDE:
• Identify best practice key activities to build traffic, drive conversion & repeat purchase for our Lindt Shops globally. • Work closely together with our subsidiaries to improve customer experience in both our Lindt physical stores and online shops. • Enable the local implementation of our global portfolio strategy for D2C. • Gain experience in data analysis, reporting and creating impactful presentations. • Responsible for the set‑up and distribution of various recurring reports. • Support on the organization of global business gatherings. • Take responsibility for your own small projects.
YOUR PROFILE:
• Completed or advanced Bachelor’s or Master's degree in business administration / related subjects. • First working experience in the FMCG / retail / e-commerce sector is an advantage. • Entrepreneurial mindset with a hands‑on, proactive, and communicative approach. • Independent, precise and conscientious way of working with self-initiative. • Very strong analytical and structured thinking skills. • Very good MS Office skills (PowerPoint and Excel). • Fluent in English; German at least B1; French and other languages are a plus.