About this role
A+ Communications, Security & Home Solutions is a trusted leader in communications, security, audio/video, and automation control. Our experienced team specializes in customizing services to fit customers' specific needs, whether it be for home entertainment and safety or workplace productivity and security.
A+ Communication & Security Job Title: Technician Level 2, Home Solutions Department: A+ Communications FLSA: Non-Exempt
General Function: This role installs and services anything low voltage for the residential customer: Surveillance, Security and Audio/Video Systems. 10% travel outside of the local area.
Core Competencies:
• Partnership • Growth mindset • Results oriented • Customer focused • Professionalism
Reporting Relations: Accountable and Reports to: Manager, Home Solutions Positions that Report to you: None
Primary Duties and Responsibilities:
• Identify and manage safety hazards related to the home environment as well as maintaining project safety in accordance with specified safety guidelines. • Assists the Manager, Home Solutions with project planning, installation and service. • Demonstrates independent judgment and fiscal responsibility. • Communicates effectively; interacts well and builds trust with the project team, leadership, subs/suppliers; and demonstrates a sense of teamwork. • Reports to work on time and adheres to company policies and guidelines. • Takes the initiative to communicate and improve the company procedures and processes. Deals effectively with varying workload requirements, frequent changes, delays and/or unexpected events. • Consistently meets established quality standards. • Thoroughly test systems prior to turn-over to the client for first time use. • Continue to develop technical and analytical skills by working with customers, attending training and reading product manuals. • Maintain and protect all tools, equipment and material for assigned projects. • Present a professional image to the client. • Must be able to regularly lift and/or move up to 100 pounds. • Must be familiar and comfortable working at various elevations using a ladder and/or man-lift. • Pass a DOT Physical/Drug Screen and continue to hold a DOT Class C license certification.
Secondary Duties and Responsibilities:
• Other duties as assigned by Management.
Education and Experience: High School or equivalent is required. Must be experienced with home theater A/V; multi-room stereo; networking and carry a NICET I or NBFAA certification.
Physical Requirements:
• Level 4 – Heavy Work according to the Department of Labor Weight Classifications with the primary functions being heavy lifting in nature. • Frequent to constant lifting, carrying, kneeling, stooping, squatting, crawling, climbing, reaching, pushing and pulling.
Working Conditions: Private home atmosphere with frequent interruptions
Equipment Used to Perform Job: Proficient use of I-pad and laptop computer with Microsoft Office, Man-Lift, employee-supplied hand tools.
Looking to join our team of experts? Apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.