About this role
Job Description Summary We are looking for a skilled and motivated Lead Network Engineer to join our team. This role is ideal for a professional with solid hands-on experience in network support, troubleshooting, and security operations within enterprise or data center environments.
You will play a key role in maintaining network reliability, resolving incidents, validating configurations, and supporting secure, high-performing network infrastructure across a global environment. If you enjoy solving complex networking challenges and collaborating with cross-functional teams, this could be a great fit.
Job Description Roles and Responsibilities
In this role, you will:
• Network Troubleshooting: Diagnose and resolve network related issues, both hardware and software, ensuring minimal downtime. • Layer 2 & Layer 3 Support: Provide troubleshooting support for routing and switching environments. • UTM Firewall Management: Work with UTM firewalls to update security and traffic polices, debug traffic flows and firewall rules. • Network Configuration Design and Validation: Review and validate network configurations to ensure they align with company standards and best practices. • Performance Monitoring: Utilize network monitoring tools to validate the health and performance of all network systems. • Documentation and Reporting: Maintain accurate network documentation, including configurations and diagrams to accurately depict steady state information. • Collaboration: Work closely with other IT team members, vendors and customers located throughout the world. • Incident Response: Act as a point of contact for resolving network related incidents and outages. (There is no requirement for on call support)
Required Skills and Experience:
• Certifications: At least CCNA(Cisco Certified Network Associate) or equivalent certification. Certifications in security, OS, and automation are a plus. • Relevant years of experience in a network support or TAC, ideally with exposure to enterprise or datacenter environments. • Strong understanding of layer 2 and layer 3 technologies and protocols. • In-depth knowledge of TCP, UDP, Multicast, and Network Virtualization. • Vendor agonistic knowledge across firewall technologies. • Analytical problems solving skills. • Experience with network performance monitoring, scripting languages and automation (Docker, Python, Ansible) is a plus. • Excellent written and verbal communication skills with the ability to explain complex IT issues to nontechnical stakeholders.
Education Qualification
• A degree in Computer Science, Information Technology, or related field is preferred. • CCNA (Cisco Certified Network Associate)
Additional Information Relocation Assistance Provided: No