About this role
IT On-Site Support Specialist
Purpose of the position: Be the face of IT by providing support to mission-critical applications, infrastructure, and advanced support for end users on a global level. The OSS team additional will be responsible for procuring, configuration, deployment, and decommissioning of IT equipment. Additionally telephony support as required. IT agreements/invoicing and remote support of sites as required.
Responsibilities: Advanced troubleshooting of technology issues; Procure, configure, deploy, decommission various IT equipment; Telephony support as needed; Manage local IT agreements where necessary; Handle IT Invoicing where necessary; Remote support of sites as needed; Support in development of internal application; Support in Autodesk applications; Intrastat reporting; Manage LAN network in different locations; Partner with both end users, Service Desk, and Infrastructure teams to deliver timely, accurate and robust solutions.
Requirements: Some formal education in IT preferred; 3+ years in service desk/advanced experience; Experience in managing a local network; Experience in troubleshooting systems; Proficient with Windows OS, standard technologies; Familiar with range of software and hardware; Able to communicate effectively with external partners, suppliers and vendors; Able to communicate effectively with internal users and IT staff, in Polish and English.
Contact person:
Justyna Pawłusz-Ślebioda
Senior Country Manager, People Team, Poland
[email protected] Please submit your application via the ‘Apply’ button. The recruiter’s email is for enquiries only.