About this role
Job Description Summary As a Clinical Education Specialist - CT, you will be responsible for providing formal technical and clinical training to customers that have purchased a GE Healthcare CT products. Your scope of duties will be include on-going post-sale customer support, on-site clinical visits for education sessions as well as product demonstrations during pre-sale activities and congresses
Job Description
Responsibilities
• Provide technical and clinical information to customer by demonstrating the full range of CT product features and benefits. • Develop, coordinate and deliver product training to customers on software and applications of the GE HealthCare CT portfolio of scanners and post-processing workstation. • Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE HealthCare equipment utilized by users. • Support trade shows and professional conferences by performing GE HealthCare product demonstration and workstation promotion as well as customer training. • Use product knowledge to assist commercial and marketing teams in developing sales tools. • Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.
Required Qualifications & Skills
• Qualified radiographer or Master’s Degree in Radiography / Medical Physics / Biomedical Engineer or related with experience working clinically within CT • Easy to establish relationship with people, open and flexible to work outside of the office • Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers) • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process) • Self-motivated and proactive, with a keen ability to identify opportunities for improvement and take decisive action to enhance processes and outcomes • Team oriented with a customer satisfaction mindset • Ability to multi-task effectively and manage multiple priorities at one time • Strong presentation skills (public speaking and lecture experience desired) • Proficiency in effective communication using the local language • Willingness to travel extensively within your specified geographic region and be present at customer sites for 70-80% of the working time (on average annually) • Valid driving license • Required languages: English & Romanian.
Preferred Qualifications
• Technical background on GE Healthcare technology physics, medical etc. Basic clinical/medical background is also requested. • Advanced demonstrated clinical scanning skills in CT modality.
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Additional Information Relocation Assistance Provided: No