About this role
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Job Summary
The Senior IT Engineer (Middleware / Integrations) designs, builds, operates, and continuously improves enterprise integration services that enable reliable data and process exchanges between business applications, platforms, and external partners. Integrated within a global team, the role ensures secure, performant, and resilient interfaces across multiple domains, supporting both project delivery and run activities.
Main Duties and Responsibilities
• Design integration solutions to meet functional and non-functional requirements. • Implement APIs, messaging, and batch interfaces using standard integration patterns.
• Define and maintain interface contracts, schemas, and versioning rules.
• Build data mappings and transformations with validation and error handling.
• Configure secure connectivity and authentication for internal and external integrations.
• Develop and maintain CI/CD pipelines for integration components and releases.
• Monitor integration services and take action to ensure availability and performance.
• Troubleshoot incidents, perform root-cause analysis, and implement permanent fixes.
• Manage changes and deployments with documented rollback and release controls.
• Maintain operational runbooks, support procedures, and interface documentation.
• Ensure logging, metrics, tracing, and alerting meet observability standards.
• Apply security controls including encryption, secrets handling, and certificate lifecycle management.
• Support capacity planning, resilience improvements, and disaster recovery readiness.
• Contribute reusable templates, standards, and best practices across the global team.
• Collaborate with architects, application teams, and partners to deliver end-to-end integrations.
Core Competencies and Requirements
Education
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience).
Work Experience
• 5+ years in enterprise middleware/integration engineering delivering APIs, messaging/event-driven, and batch/file-based integrations. • Strong production experience operating integration services (incident/problem/change/release) with high availability expectations. • Hands-on experience with integration design (patterns, transformations, contracts/versioning) across multiple application domains.
Technical / Language Skills
• Strong integration skills across APIs, messaging/event-driven flows, and batch/file-based interfaces, using standard patterns. • Solid data handling skills • Operational tooling skills: monitoring/alerting, logging/metrics/tracing, troubleshooting, and performance tuning. • English, additional languages are a plus.
Core Competencies Required
• End-to-end ownership with a strong customer/service mindset. • Analytical problem solving and structured root-cause investigation. • Clear communication and concise technical documentation in a global context. • Collaboration and influence across teams, cultures, and stakeholder levels. • Prioritization and resilience in a run-and-change environment. • Continuous improvement mindset (standardization, automation, quality, reliability).
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