About this role
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Job Summary: This internship within the Customer Experience team offers an exciting opportunity to support the organisation of gategroup’s presence at the WTCE: World Travel Catering & Onboard Services Expo.
This 6-month, full-time internship provides a dynamic learning environment and hands-on exposure to gategroup’s important customer engagement event. The intern will work closely with cross-functional and international teams to ensure successful event delivery.
Main duties and responsibilities:
• Provide administrative and operational support to the Customer Experience team • Work closely with hospitality & culinary team, brand & marketing and corporate communications teams to develop WTCE manuals and guidelines. • Support the Customer Experience project team by: • Preparing key event schedules • Developing content for presentations • Coordinating activities and organizing meetings
• Support internal event project workstreams such as staffing, participants, meetings. • Assist in the organization of pre-event sessions, seminars and trainings for the global commercial and participants team. • Provide administrative and organizational support for booth construction and event operations at WTCE. • Coordinate media or corporate events in collaboration with the HR and Communications teams during the WTCE. • Work in close collaboration with key stakeholders to support in organizing customer meetings and visits throughout the WTCE.
Core competencies and requirements: Education:
• Bachelor’s degree in Business, Marketing, Economics, Hospitality, or related field.
Technical / Language skills:
• Proficient in Microsoft Office (PowerPoint, Excel, Word). • Knowledge of Adobe Suite (Proficient Photoshop, Illustrator, InDesign) is a plus. • Fluency in English is required; additional languages are an asset.
Core Competencies Required:
• Strong organizational skills with basic project management knowledge. • Interest in planning and executing events. Strong attention to detail with a results-driven mindset and passion for delivering outstanding customer experiences. • Comfortable working under pressure with a proactive attitude. • Creative problem-solving skills and the ability to overcome challenges. • Strong collaboration and communication skills, team player.
If you want to be part of a team that helps make travel and culinary memories, join us!