About this role
As part of the Global Travel team, the Regional Travel & Expense Administrator's role is to provide support to the Global Travel Administrator, with a focus on the LATAM Region. Travel Program Scope includes, but is not limited to, global outsourced travel agency relationship, global third-party travel credit card program, and management of the global travel expense reimbursement system. Specific responsibility for Global T&E Policy Compliance, Metric Reporting, LATAM Program & other day-to-day program management, and issue tracking/resolution as needed.
What you’ll do
• Responsible as the Lead for the LATAM T&E Program, interacting with local Finance Controllers, and Travel Suppliers to improve employee experience, increase engagement and deploy new technologies as needed • Responsible for Global Travel Program compliance governance, including email notifications, tracking, and reporting of key travel-related compliance metrics. • Responsible for Customer Service related inquiries from employees, including policy, expense reporting, and travel booking • Responsible to administer LATAM Corporate Card Program • Responsible for creating purchase orders, payment of monthly travel-related invoices, reconciliation of travel department airfare card and hotel virtual card, maintaining contract repository, producing monthly reporting metrics
What experience you need
• University bachelor's degree (must) • 2+ years of experience in the Travel Industry • English Proficiency (B2 minimum) • 2+ years of experience using or administering automated expense reimbursement tools (Concur, Chrome River, Databases, etc.) • 2+ years of experience using or administering Online Booking tools (Concur Travel, Get There, etc.)
What could set you apart
• Experience with Tableau, Oracle, Workday • Portuguese Proficiency (B2) • Negotiation Experience • Accounting background • Proficient in Microsoft Excel & Google Sheets
Primary Location: CRI-Heredia
Function: Function - Project, Program and Process Management
Schedule: Full time