About this role
We are looking for a passionate, enthusiastic and technology-minded student to join our IT Operations Team.
In this internship, you will have the opportunity to work on projects and activities that support associates across the region:
• IT Support & Operations: Assist in supporting laptops, mobile devices, Microsoft 365 applications, and collaboration tools. • Device & Asset Management: Support device deployment, user onboarding, inventory tracking, and asset lifecycle activities. • Process Improvement: Participate in IT projects and continuous improvement, initiatives to enhance the employee technology experience. • Documentation & Knowledge Management: Create and update user guides, knowledge articles, and operational documentation. Learning outcomes:
• Gain hands-on experience in a global IT operations environment.
• Develop troubleshooting, problem-solving, and analytical skills.
• Learn how enterprise IT services support business operations.
• Grow your communication and collaboration skills through working with cross functional and multicultural teams. You would be best equipped for the role if you have (profile):
• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related field.
• Strong interest in technology, digital workplace tools, and IT support.
• Familiarity with Microsoft 365, Windows, or mobile devices is an advantage.
• Good communication, interpersonal, and problem-solving skills. • A positive attitude, willingness to learn, and eagerness to take on new challenges.