About this role
Job Summary. We are seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions. Key Responsibilities
• Design, develop, and implement ServiceNow solutions using best practices • Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer • Develop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre. • Build and support integrations using REST, SOAP, MID Server, and IntegrationHub • Create and manage workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors, tranformation • Perform unit testing, debugging, and troubleshooting of platform issues • Support platform upgrades, patches, and releases • Collaborate with architects, business analysts, and stakeholders to gather requirements • Follow SDLC, Agile/Scrum, and change management processes • Maintain technical documentation and knowledge articles Required Skills & Qualifications
• 3+ years of hands-on ServiceNow development experience • Strong experience with JavaScript, REST/SOAP APIs and integrations (server-side and client-side)
• In-depth knowledge of ServiceNow platform architecture • Experience with (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc) • Familiarity with CMDB and ITSM • Experience with other Application would be plus like ITOM, HRSD. • Understanding of ACLs, roles, and security best practices • Experience working in Agile/Scrum environments referred Qualifications
• ServiceNow certifications such as: • Certified System Administrator (CSA) • Certified Application Developer (CAD) • Module-specific certifications (CSM, ITSM, MCO etc.)
• Experience with ServiceNow Performance Analytics and Reporting • Knowledge of UI Builder, Service Portal, and Workspace configuration • Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)