About this role
Job Duties & Responsibilities
• Core responsibility of DBS Insurance Counselor is to ensure alignment of self and Insurer ICs on the execution key levers as per Banca strategy at DBS Bank. • Demonstrate the inputs at the Branch with an average of minimum of 3 insurance calls per day for the month. • Facilitate IRDA certification of new joinees within 3 months of their joining DBS and track for timely renewal of certificates. • Facilitate product & KYC/AML training for new joinees within 1 month of their joining DBS. • Initiates identification and development of new business segments and geographical areas to generate business opportunities • Manage customer's issues on service or insurance needs. Escalate to Banca team if required. • Ensure training & briefing on all product launches & upgrades at the Branch. • Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers' queries and update Front line sales on the same. • Facilitate TRM activation through the referral of On-line insurance products of the insurer to enable mindshare of TRMs. • Ensure internal & regulatory compliance and adherence to internal DBS Sales process. • Track and review insurance penetration of client base for RM by identifying prospects from base and cross selling to existing DBS clients. • Facilitate customer segmentation for insurance products and help in specific sales pitches to respective segments through the Tablet application developed by the insurer. • Ensure follow up for renewal premiums to increase persistency and subsequent renewal revenues. • Undertake frequent competitor analysis so that DBS product suite is in line with (or ahead of) competing banks / insurers. These updates to be shared with front line team and Banca team at regular intervals. Requirements:
• Experience in Retail banca sales, HNI Sales, Wealth Management and Private Banking segment. • Sound understanding of financial planning and wealth management products in India • In-depth knowledge of local market and competition. • AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications
• Graduate / Post Graduate with MBA in relevant field DBS India - Culture & Behaviors
• Performance through Value Based Propositions • Ensure customer focus by delighting customers & reduce complaints • Build pride and passion to protect, maintain and enhance DBS' image and reputation • Enhance knowledge base, build skill sets & develop competencies • Execute at speed while maintaining error free operations • Maintain the highest standards of honesty and integrity.
Location: Gurgaon Job: Product Sales Schedule: Regular Employee Status: Full time