About this role
Responsibilities
• Provide L2 production support for Wealth applications, ensuring high availability, stability, and minimal downtime. • Monitor system health, performance, and capacity using enterprise monitoring tools, proactively identifying and resolving potential issues. • Lead incident management processes, performing rapid root cause analysis (RCA) and implementing permanent fixes to prevent recurrence. • Automate repetitive operational tasks and reduce toil using scripting and automation frameworks. • Collaborate with development and infrastructure teams to deploy updates, patches, and new releases safely into production environments. • Maintain and update technical documentation, runbooks, and standard operating procedures. • Participate in disaster recovery (DR) drills and business continuity planning (BCP) activities.
Requirements
• Bachelor’s degree in Computer Science, Information Technology, or a related technical field. • Proven experience in L2 production support, specifically supporting Banca and Trading applications within a financial services environment. • Strong hands-on experience with operating systems (Linux/Unix, Windows) and database technologies (SQL, Oracle, or NoSQL). • Proficiency in scripting (such as Python, Bash, or PowerShell) for automation and monitoring. • Familiarity with monitoring and observability tools (such as Geneos, Splunk, Grafana, or AppDynamics). • Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, or Google Cloud). • Strong analytical, troubleshooting, and problem-solving skills under high-pressure production environments. • Availability to support rotational on-call schedules as required.
Location: DBS Asia Hub Job: Technology Schedule: Regular Employee Status: Full time