About this role
Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As a vital member of our organization, you'll be responsible for providing exceptional customer service while handling various tasks in our fast-paced environment.
Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactions with precisionDeliver outstanding customer service, ensuring a positive experience for every customerMaintain a clean and organized work area, adhering to food safety and hygiene standardsCollaborate with team members to ensure smooth operations during busy periodsAssist with additional tasks as needed, including cleaning and restocking suppliesLift and move items weighing up to 25 lbs. as required Excellent communication skills with the ability to interact professionally with customers and team membersStrong attention to detail and ability to follow directions accuratelyFlexibility to work various shifts, including weekends and holidaysBasic math skills for handling cash transactions and order calculationsAbility to multitask and work efficiently in a fast-paced environmentPositive attitude and friendly demeanor, with an easy smileTeam player mentality and willingness to assist colleagues as neededPhysical ability to stand for extended periods and lift up to 25 lbs.Previous customer service experience is preferred but not requiredFood handling experience is a plus