About this role
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Position Summary:
The Convention Services Attendant is responsible for properly setting up and maintaining all meeting and entertainment venues.
Primary Duties and Responsibilities:
• Provides superior guest service.
• Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Correctly and efficiently sets up and breaks down all functions related to meetings and Entertainment Center events and off-site events according to the banquet event order.
• Keeps meeting space and BOH storage areas clean and organized.
• Maintains familiarity with the various types of workable setups for each function room.
• Working knowledge of A/V equipment and assists A/V person/guest as needed.
• Transports and stores tables, chairs, and other equipment.
• Maintains security of equipment, keys, and supplies issues each day.
• Corrects and/or reports unsafe conditions or equipment immediately to a supervisor.
• Maintains constant awareness of safety and accident prevention and ensures that all team members are adequately trained in safety policies and procedures.
• Assists guests whenever possible, referring all requests that are beyond the scope of responsibility immediately to a supervisor; responds to requests from guests, supervisors, or management in a timely, friendly, and efficient manner.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.
Minimum Qualifications:
• High School Diploma / GED; Recognized as equivalent to a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Excellent organizational and multi-tasking skills with an emphasis on having an eye for detail.
• Must be able to understand and consistently deliver brand standards.
• Must perform job functions with attention to detail, speed, and accuracy.
• Must be able to work various shifts and flexible hours, including evenings, nights, weekends (Fridays - Sundays), holidays, and overtime as needed.
• Must be able to stand, walk, bend, and move around during the entire shift.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess a valid Driver’s License.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.
Work Shift: Any (United States of America)
Wages: This role offers a starting wage of $18.28 per hour. Candidates with relevant experience may be placed higher within the established pay range.
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