About this role
Job Title: Sales Trainer Job Description The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.You Will:
• Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction • Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions • Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories • Oversee and validate the delivery and quality of provided training • Track the effectiveness of training interventions through multiple assessment tools • Work with all team members to improve sales systems to achieve a positive customer experience • Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed • Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery • Help create a culture of learning where individuals manage their own development, competence, and performance
You Have:
• 3+ years of experience working in a customer service, training or sales capacity • Expertise in training within your peer group • Experience in high-volume calling • Experience working with Salesforce.com or similar CRM • Technical skills in MS Office • Experience prioritizing concurrent projects and demonstrating project management skills • Experience demonstrating multiple strategies, platforms, and skills to varied audience • Willingness to work from home
Location: PHL Makati City - SLC Language Requirements:
Time Type: Full time