About this role
Job Title: B2B Post Sales Job Description You Have:
• 2+ years of experience working in a customer service or sales capacity • Prior success in achievement of personal and team sales quota/goals • Experience in high-volume calling • Experience learning new technology and data • Problem solving skills • Excellent knowledge of MS Office programs • Experience working with Salesforce.com or similar CRM • Experience or willingness to work from home
You will:
• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities. • Provide accurate weekly/ monthly/ quarterly sales forecast • Mastery of product knowledge and technical understanding of services to assess client requirements • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage • Manage external competitive pressures and handle objections to retain customers or win new customers • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound • Work with your team and management to provide a professional experience during all interactions with customers and prospects • Maintain the customer management system (CRM) to ensure all relevant data is captured • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
Location: PHL Makati City - SLC Language Requirements:
Time Type: Full time