About this role
This job posting is for our subsidiary in Benelux (Remote Position). Prepare and process quotations, order confirmations, tender and service documents, and customer and service orders Organize the Sales and Service back office and act as the central point of contact for Sales and Service Maintain customer, installed-base and service contract data, including warranty status, in the CRM system Support scheduling and planning for Sales and Field Service, including customer visits, installations, maintenance and calibrations Handle sales and service correspondence and ensure completed orders and service reports are forwarded to Finance for invoicing Process and follow up service requests, spare parts orders, warranty claims and returns, including shipping and customs documentation Support marketing activities, trade shows, customer events, seminars and training sessions Prepare and follow up Sales and Service meetings and monitor open quotations, orders and service activities Support the preparation of presentations and documentation for management Contribute to the improvement and digitalization of administrative processes and ensure accurate, quality-compliant documentation