About this role
Service Center CSCS TXProcess Improvement & Operational Efficiency · Evaluate center workflows to identify inefficiencies, performance gaps, and opportunities for improvement. · Develop and implement practical solutions that improve productivity, operational consistency, service quality, and profitability. · Own assigned improvement initiatives from assessment and solution design through implementation and measurement. · Identify opportunities to streamline workflows, reduce unnecessary steps, and improve resource utilization.
Data Analysis & Performance Management · Analyze operational data and key performance indicators (KPIs) to identify trends, root causes, and improvement opportunities. · Define success measures and assess the effectiveness of implemented changes. · Translate quantitative and qualitative findings into clear, actionable recommendations. · Monitor post-implementation results to help sustain improvements.
Cross-Functional Collaboration & Change Management · Partner with Operations, IT, Procurement, Training, Quality, and Strategic Accounts on process enhancements. · Engage center teams and operational leaders to understand challenges and validate solutions. · Influence adoption of new practices without direct supervisory authority through communication, training, and stakeholder engagement.
Process Standardization & Implementation · Develop and maintain standard operating procedures (SOPs), workflows, and work instructions. · Support testing, rollout, and optimization of operational tools, systems, and processes. · Troubleshoot process issues, recommend corrective actions, and support projects involving equipment and capacity improvements. ·Ensure improvements align with applicable health, safety, and quality requirements.
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:
• Bachelor’s degree or equivalent combination of education, training, and experience to gain the knowledge skills and experience required for the role • 2-5 years of experience evaluating, optimizing and designing processes
Perks and Benefits: Weekly Pay Benefits starting Day 1 Health, Vision, Dental, 401K, Healthcare Savings etc.
PHYSICAL REQUIREMENTS: Position requires little to moderate physical activity. Handling of average weight objects up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk.
WORK ENVIRONMENT: Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Occasionally will work in a shop environment with exposure to fumes, airborne particles, caustic chemicals, moderate noise, and temperature fluctuations. Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.