About this role
Essential Responsibilities:
• Ensuring compliance with Manage the Job Cycle process • Working with the assigned Service Delivery Coordinator|Salesperson to understand the client's well construction or production objective, as well as the commercial terms for Baker Hughes • Performing offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential • Working together with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services have been considered • Designing a job program, including risk mitigation plans and contingency plans that can meet the client's objective, maximize revenue potential and ensure future job assignments for Baker Hughes • Working with the assigned Service Delivery Coordinator|Salesperson to ensure any risk of not meeting the client's objective is communicated to the client using the appropriate channels/processes for the respective client • Accurately documenting any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes • Providing on-demand support in accordance with product portfolio or on-call schedule for job execution • Comparing job as planned vs job as executed, document any lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement • Working on Field incidents related to products/services • Participating in incident investigations when required, ensuring the end-to-end process is considered when determining incident root cause alongside appropriate corrective action • Advising on product improvement opportunities for repetitive component/product failures • Providing sales support and product application recommendations • Handling special projects as required
REQUIREMENTS:
• Bachelor's degree in science, technology, engineering or mathematics or equivalent work experience • Ability to be on call outside of normal business hours • Solid organizational, analytical and problem solving skills
DESIRED CHARACTERISTICS:
• Must have the ability to travel (potential for travel to rig sites, customer facilities, meetings, trainings, etc.) • Operational experience • Ability to learn and use various computer tools to prepare data and visualizations for analysis • Ability to work independently • Solid leadership, interpersonal, influencing and planning skills • Ability to work in a global matrix organization • Excellent communication and presentation skills
The Baker Hughes internal title for this role is: Services Senior Specialist - Applications Engineering