About this role
LyondellBasell - About LyondellBasell - Why Choose LyondellBasell Senior Account Specialist Location: Rotterdam, NL, 3013 AA Req ID: 91316 Facility: Rotterdam-554 Department: Distribution & Administration Division: Intermediates & Derivatives and Enterpri LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society. A Day in the Life As an Senior Account Specialist you will be responsible for providing top tier customer service working with your customer portfolio and you will be part of our domestic and/or export order fulfillment process. During a typical day, you receive orders, check product availability, coordinate product transportation and delivery, and ensure accurate invoicing. Function requests to be able and willing to back-up all businesses within the group and be a natural go to person in case of operational issues. Responsibilities & Accountabilities: - Delivering highest quality service to your customers, handling customer requests in a timely and professional manner, building up long term value for the company while increasing customer satisfaction; - Acting as primary interface with Planning, Sales, Business and Supply Chain in order to serve the cust...