About this role
Scheduler (Rotterdam) - Radio Holland - - Satellite Connectivity - Maritime IT Systems - Newbuild and Retrofit Projects - Vessel Traffic Service (VTS) About the role and the team In this role, you will ensure the efficient execution of service orders while taking a proactive approach to achieving first-time-fix solutions. You will optimize service time windows, help minimize costs and maximize margins, and coordinate closely with service engineers to improve utilization and customer satisfaction. You will contribute to reliable and efficient service delivery by coordinating technicians, monitoring vessel movements and keeping relevant stakeholders informed. You will work closely with service engineers, Inside Sales, coordinators, the Graphical Resource Planning (GRP) team and the Technical Service Team Lead. The role is based in Rotterdam. You will work closely with one other Scheduler as part of the team. Who we are Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea. Radio Holland Office Staff What You will Do You will: - Collaborate with the Inside Sales department to support accurate quoting processes. - Communicate effectively with vessel agents, owners and captains to coordinate service activities. - Monitor vessel movements continuously and provide regular updates to coordinators and the Global Response Platform (GRP) team. - Match technicians to service jobs based on th...