About this role
Internship Customer Insights Beschrijving Job Description Internship: Customer Insights Intern About us As part of the RAJA Group , Viking combines decades of expertise with an entrepreneurial and forward-thinking mindset. We provide businesses across Europe with office products, workplace equipment, and solutions designed around the evolving needs of today's working world. At the heart of everything we do is a strong focus on customer satisfaction, service, quality, and continuous innovation . What really makes Viking stand out is our people. With an international team, we bring together different backgrounds, experiences, and perspectives. We value people who take initiative, stay open to new ideas, and are always looking for ways to improve. Start your professional journey at Viking and become part of an international team where experience meets fresh thinking, collaboration drives progress, and there is always room to learn, contribute, and grow. What to expect during your internship As a Customer Insights Intern, you will work closely with a team that transforms customer behaviour and data into meaningful insights that guide business decisions. You will dive into customer research, create surveys, analyse trends , and help uncover opportunities that influence marketing, sales, and product strategies. Throughout the internship, you'll gain hands-on experience in a data-driven environment where your work contributes directly to shaping how the business grows and evolves. It's a chance to build strong analytical skills, explore customer behaviour in depth , and make an impact from the start. Your responsibilities - Assist in the execution of qualitative and quantitative research activities to uncover customer needs and behaviour - Support the development and implementation of surveys, questionnaires and user tests - Prepare and conduct in-depth customer interviews or focus groups - Analyse customer feedback, insigh...