About this role
Parttime Customerservice employee in Amsterdam YoungCapital Beschrijving Become a part-time Customer Service agent in Amsterdam! Assist German clients via phone, email, and chat at a global CX hub. Wat ga je doen? As a German Rituals ambassador, you act as the welcoming voice and attentive ear for every customer looking for a moment of relaxation and genuine care. In this German customer support role, you go far beyond standard assistance; you are a genuine brand ambassador who brings the tranquil Rituals feel to life across phone, email, and chat in German. You carry out conversations regarding product safety, guide customers toward the best choices for their lifestyle, and resolve questions and challenges with ease! You will enter an energetic, global setting focused on delivering outstanding moments for every visitor. The workplace vibe is active and social, packed with fun team events across the year! You possess a natural gift for languages alongside a genuinely caring attitude! You bring creative energy, a passion for self-care and wellness, and top-tier communication skills to a collaborative team. You are fully fluent in both German and English. Following training, you should have full flexibility to work shifts scheduled between 08:45 and 21:00 on weekdays, and 10:00 to 18:30 on weekends. This is a 32-hour per week position, and we are looking for someone eager to stay with us long-term! Wat wij bieden - A competitive salary of € 2,754.21 gross per month (40 hours); - 25 vacation days plus irregularity allowances; - Full reimbursement of public transport costs or a mileage allowance; - Possibility to work partly from home; - Continuous training and development opportunities; - Access to social events, annual parties, and seasonal celebrations! Wat wij vragen - You hold at least a higher general secondary (HAVO) or vocational (MBO) degree; - Fluency in both German and English (verbal and written); - Flexible avai...