About this role
Parttime Customerservice agent in Amsterdam YoungCapital Beschrijving Become a part-time Customer Service agent in Amsterdam. Join an international hub and start training on November 2nd. Apply today! Wat ga je doen? As a parttime German Customerservice Agent, you serve as the friendly voice and welcoming host for every customer searching for a moment of calm and individual care. In this German-speaking customer experience role, you are far more than a typical support representative; you are a true brand advocate who translates the relaxing Rituals atmosphere into phone calls, emails, and live chats in German. You lead meaningful conversations on product safety, recommend tailored options for each individual, and solve queries or concerns with care! You will be based at an international hub for customer service excellence located in Amsterdam, where passion for quality care and team spirit come first . You will join an energetic, globally minded environment focused on creating memorable experiences for all customers. The culture is warm, social, and filled with fun team gatherings throughout the year! You bring natural language flair combined with a genuinely empathetic mindset! You possess a creative mindset, high energy, and a true love for wellness. As a service-minded team player, you communicate clearly and effortlessly in both German and English. Wat wij bieden - A competitve salary of € 2,754.21 gross per month (40 hours); - 25 vacation days plus irregularity allowances; - Full reimbursement of public transport costs or a mileage allowance; - Possibility to work partly from home; - Continuous training and development opportunities; - Access to social event, annual parties, and seasonal celebrations! Wat wij vragen - You hold at least a higher general secondary (HAVO) or vocational (MBO) degree; - Fluency in both German and English (verbal and written); - Flexible availability for 32 hours per week; - Availability du...