About this role
**Responsibilities** * Processing of stock\-, third party\- and Chain orders for the assigned customers * Creation of price\-offer calculations * Coordination with Omya plants and selling units in the assigned countries * Shipment / Export processing; incl. creation of documents and coordination with the forwarders * Processing of letter of credits / cash against documents businesses. * Arrange inspections in the plants for shipments * Arrange customer\-bonus credits for year\-end closing * Legalization of documents at the consulate / e\-origin with Chamber of Commerce * Coordination of claims with customers and selling units. Create and control the data in CRM. Creation of credit memos to claims if necessary. * Send out dunning letters to customers and coordinate the credit limits of assigned customers. * GR/IR checks and support for the assigned countries * Administrational support for the sales manager or selling units for the assigned customers **Requirements** * Commercial apprenticeship, business administration degree, or equivalent qualification * Federal Diploma of Higher Education in Foreign Trade, Supply Chain Management, or a comparable qualification * 3\+ years of professional experience in international trade, Export or Supply Chain operations * Strong knowledge of export processes, customs regulations, Incoterms, and international trade documentation * Experience handling Letters of Credit (L/C), Documentary Collections (CAD), and global transportation activities * Solid SAP knowledge, ideally in MM and SD modules * Customer\-oriented and solution\-driven personality with a strong commitment to deliver high\-quality support * Excellent communication, coordination, and stakeholder management skills in an international environment * Strong analytical and process\-oriented thinking * High level of responsibility, reliability and ability to prioritize tasks effectively * Very good English skills (written and spoken), additional languages are an advantage j4id10432415jm j4it1041jm j4iy26jm