About this role
As an Air Freight Expert , you will be responsible for the following tasks, among others: - Documentary processing of air freight shipments in both import and export sectors - Logistics and documentary handling of special cargo, including hazardous goods and airmail - Responsibility for analyzing and preparing operational data on a routine basis - Primary point of contact for our customers - Managing department-specific billing tasks - Utilizing various internal IT systems and office applications Ihr Profil: What you should bring to the role: - Completed vocational training, preferably in freight forwarding and logistics, and ideally practical experience in logistics/air freight - Knowledge of customs, aviation security and dangerous goods, as well as experience in the documentary handling of air freight shipments or airline handling, is an advantage - Customer- and solution-oriented approach with a strong service mindset - Commitment, initiative, ability to work in a team, resilience and ability to work under pressure - Excellent communication skills and enjoyment of working with people - Willingness to work shifts (early/late/night) - Very good German and advanced English skills