About this role
Douglas Service GmbH TASKS WITH IMPACT - Lead the development and implementation of new features to continuously enhance our social commerce capabilities - Act as the central interface between IT, operational business units and external technology partners - Ensure the seamless integration of social commerce solutions into existing systems and business processes - Identify emerging technologies, market trends and best practices to unlock innovation and growth opportunities for DOUGLAS - Develop and continuously refine the technical strategy for social commerce in line with overarching business objectives - Collaborate closely with Marketing, Sales, Customer Service and Product Development to gather requirements and prioritize features - Manage external technology partners and monitor compliance with agreed deliverables, service level agreements and project objectives - Partner with the Social Analytics teams to evaluate the performance of social commerce features and identify optimization opportunities - Derive targeted measures to improve the user experience, increase engagement and maximize return on investment - Oversee technical projects from requirements analysis and implementation through to successful launch and continuous improvement YOUR SKILLS - Degree in Business Informatics, Computer Science, Digital Business, E-Commerce or a comparable field - Several years of relevant professional experience in social commerce, e-commerce, digital product management or technology-driven business environments - Strong understanding of digital platforms, system integrations and technical development processes - Proven experience in managing cross-functional projects and translating business requirements into scalable technical solutions - Confident communication and stakeholder management skills across technical teams, operational business units and external partners - Sound knowledge of current social commerce technologies, digital trends and relevant market developments - Analytical mindset with the ability to evaluate performance data, identify optimization opportunities and derive effective measures - Structured, proactive and solution-oriented approach combined with strong organizational skills - Experience in vendor management, service level agreements and the coordination of external technology providers - Excellent written and spoken English skills with German language skills considered an advantage Homeoffice: Umfang: Maximal 40%