About this role
We are looking for a highly responsible and detail-oriented professional to manage vault and cash operations at the branch. This role plays a key part in ensuring secure cash handling, strong internal controls, and full compliance with regulatory and operational standards, while also contributing to process improvements and team efficiency.
Key responsibilitiesAct as primary custodian of the vault, ensuring strict adherence to dual control and access procedures
Manage daily cash operations, including start-of-day releases, end-of-day balancing, and safekeeping of cash, cheques, and accountable forms
Ensure proper execution of maker-checker controls and timely resolution of outstanding items
Maintain accurate documentation, logs, and records in line with retention policies
Monitor vault access, maintain logbooks, and ensure only authorized personnel are allowed entry
Conduct regular inventory, replenishment, and proper handling of accountable forms and obsolete stocks
Ensure compliance with internal policies and regulatory requirements (BSP, AMLC, PDIC, BIR)
Identify process improvement opportunities and participate in system enhancements, UAT, and business continuity activities
Collaborate with stakeholders and escalate issues with proposed resolutions in a timely manner
Requirements and expectationsRelevant experience in cash handling, vault management, or branch operations in banking
Strong understanding of internal controls, compliance, and risk management
High level of accuracy, integrity, and attention to detail
Ability to work independently and follow structured processes
Strong organizational, communication, and problem-solving skills
Ability to manage multiple tasks in a fast-paced, operational environment