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Member of Technical Staff - Datacenter Operations @ Primeintellect

San Francisco / RemoteRemoteFull-time
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About this role

Own Your IntelligencePrime Intellect is building the open superintelligence stack: the infrastructure frontier AI labs build internally, made available to every ambitious AI team.

Our platform, Lab, unifies compute, environments, evaluations, secure sandboxes, high-performance training, and deployment into one full-stack system for post-training at frontier scale - from SFT and RL to tool use, agent workflows, and continuously improving production models. We are building open frontier AI: open-source models trained end to end for long-horizon tasks like autonomous research, and the full-stack platform our own research team uses to build them. The next generation of AI companies, enterprises, and research teams do not just need more GPUs. They need the ability to turn their own workflows, tools, data, and feedback loops into superintelligence they own.

Prime Intellect has raised $150M in total funding from Founders Fund, Radical Ventures, NVIDIA, and exceptional AI, infrastructure, and enterprise operators — including Andrej Karpathy, Dwarkesh Patel, and leaders and founders from Ramp, Perplexity, Harvey, Mercor, Zapier, Datadog, Cognition, OpenAI, Thinking Machines, Together AI, SemiAnalysis, LangChain, Browserbase, Cloudflare, Sierra, Databricks, Airbnb, OpenRouter, Standard Intelligence, Fleet, Core Auto, and more. We are looking for people who want to build at the intersection of frontier research, real infrastructure, and go-to-market for a category that does not fully exist yet.

Role ImpactYou'll own the operational readiness of the physical infrastructure behind our GPU cloud. Coordinate deployments, hardware maintenance, and incident response with datacenter partners, turning new capacity into dependable production infrastructure and reducing time to repair.

Core Technical ResponsibilitiesCoordinate rack deployment, cabling, inventory, and acceptance testing for new GPU capacity with datacenter partners and engineering teams

Maintain accurate asset records, rack layouts, power allocations, cabling documentation, and spare-parts inventories

Lead hardware fault triage and coordinate remote hands, vendor escalations, component replacement, and RMA workflows

Establish maintenance plans and change procedures that minimize customer disruption and protect equipment and data

Track capacity readiness, hardware failure trends, repair times, and operational risks; automate repetitive reporting and workflows

Partner with facility teams on power, cooling, environmental monitoring, and readiness for high-density GPU deployments

Create runbooks and escalation procedures and support incident response across datacenter and infrastructure teams

Technical RequirementsRequired Experience3+ years in datacenter operations, hardware infrastructure, or production systems operations

Hands-on experience deploying and troubleshooting rack-mounted servers, networking equipment, and structured cabling

Experience coordinating datacenter providers, remote hands, and hardware vendors through deployments and incidents

Working knowledge of Linux diagnostics, BMC consoles, and server hardware health tools

Strong operational judgment, documentation habits, and ownership of issues through resolution

Infrastructure SkillsGPU server components, PCIe devices, memory, storage, and hardware diagnostics

Rack power budgeting, redundant power paths, airflow, and high-density cooling fundamentals

Fiber and copper cabling, optics, labeling, and physical network troubleshooting

Asset tracking, spares management, change control, and incident management

Basic scripting for inventory, health checks, and operational automation; familiarity with safe datacenter working practices

Nice to HaveExperience with NVIDIA DGX/HGX systems or large GPU cluster deployments

Liquid-cooled infrastructure and coordination with facility engineering teams

Experience bringing up new datacenter sites or expanding multi-site capacity

Hardware qualification, burn-in testing, and reliability analysis

Experience integrating physical operations with automated fleet provisioning

Growth OpportunityYou'll work directly with customers pushing the boundaries of AI, from startups training foundation models to enterprises deploying massive inference infrastructure. You'll collaborate with our world-class engineering team while having direct impact on systems powering the next generation of AI breakthroughs.

We value expertise and customer obsession - if you're passionate about building reliable, high-performance GPU infrastructure and have a track record of successful large-scale deployments, we want to talk to you.

Apply now and join us in our mission to democratize access to planetary scale computing.

CompensationCash compensation range of $150,000–$300,000 plus equity incentives.

Skills

Engineering

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