About this role
Commercial Accounts Clerk assists in a variety of job duties, including billing and collections of commercial pest and termite service sold as a corporate account. In addition, serves as a single point of contact for corporate accounts and organizes service requests, callbacks and additional sales inquires.
Specific Duties Include:
Address phone and email inquiries professionally and respond to customer requests. Organize, communicate and expedite customer information in a manner promoting superior service quality. Monitor corporate accounts to ensure that payments are up to date. Review Collection reports and contact customers concerning late balances. Communicate with supervision concerning delinquent accounts. Check figures, postings and documents to ensure they are correct, mathematically accurate and properly coded. Accurate execution and completion of paperworkBe able to multi-task and work under time constraints. Other duties as assigned.Saturdays and evening work may be required at times.
High School Diploma or GEDValid Driver’s LicenseBasic computer skills including the use of emailExcellent communication skills, proper grammar, and punctuationAbility to perform basic math computationReliable in attendance with a great attitude and work ethicAbility to perform work with minimal supervisionMust be able to type a minimum of 25-30 WPM with 100% accuracyAn acceptable Drug Test, Criminal Background check and Driving Record * Cook’s is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.