About this role
Your mission & challenges
Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians
Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons
Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from
Define assembly quality standards and enforce them consistently across every technician and every shift
Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team
Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable
Lead technicians on customer site installations and commissioning at trade fairs
What we can look forward to
Must-have
Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar
5+ years in prototype construction or assembly of complex mechanical systems
2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output
Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings
Experience in robotics, automation, or special-machine construction
Strong communicator in German and/or English; able to bridge shop floor and engineering
Willingness to travel for customer installations and commissioning
Nice-to-have
Hands-on experience with actuators, gear systems, or mechatronic assemblies
Background writing or improving assembly SOPs and maintenance documentation
Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)