About this role
About Hauler HeroHauler Hero builds the operating system for residential and commercial waste haulers, including dispatch, routing, billing, payments, customer management, reporting, and the driver app that ties field operations together.
Our customers are private hauler owners, operators, and municipal waste leaders running essential services every day. Many are still managing their businesses through paper tickets, whiteboards, spreadsheets, disconnected systems, and legacy software. The result is missed revenue, messy routes, limited visibility, and too much time spent fighting fires instead of growing the business.
Today, we serve 240+ haulers across the country and are scaling quickly. We are a well-funded, fast-moving vertical SaaS company bringing modern software to an essential industry where the customer need is clear and the opportunity is large.
About the RoleWe are looking for a LATAM-based, full-time contractor to be Hauler Hero's in-house designer, producing every visual piece marketing, sales and customer success need.
You will turn ideas, data and customer stories into clear, on-brand visuals: social posts, newsletters, case study PDFs, battle cards, pitch and event presentations, website animations and blog images. You will work closely with our Community & Content Analyst, who owns the words, while you own how everything looks.
This is not a template-filling role. We need someone with strong visual judgment who can work fast, keep a high bar, and show Hauler Hero as the market leader it is: to customers in every segment, from private haulers to municipalities, to potential partners and to the talent we want to attract, at trade shows, on our website and in every sales conversation.
What You’ll OwnContent and Social DesignYou will design the visual content for our social channels, Facebook community, newsletters and blog, including custom blog images and short animations.
You will keep a steady weekly output so the content calendar never waits on design.
Sales and Customer Success MaterialsYou will build and maintain the materials other teams use every day: the company pitch deck, event presentations, battle cards, one-pagers and case study PDFs.
You will also help bring customer-facing tools, such as our Intercom help center, visually in line with the Hauler Hero brand.
Website and Product Marketing VisualsYou will design website sections, landing pages and animations for our WordPress site that make our product easy to understand, using product screenshots.
Events and Trade ShowsYou will design booth graphics, banners, handouts and presentation slides for the trade shows we attend across the U.S., working with our Field & Events Manager on deadlines and print specs.
Brand SystemYou will maintain our brand guidelines, templates and asset library so anyone at Hauler Hero can find the right logo, deck or image and use it correctly.
What We’re Looking ForThe strongest candidates will likely have:
3–5 years of experience in graphic, brand or marketing design, ideally in-house at a B2B or SaaS company
A portfolio showing social content, presentations, PDFs and web visuals
Strong command of Figma and Adobe Creative Suite, including Illustrator, Photoshop and InDesign
Ability to produce simple motion graphics and animations using After Effects, Lottie or similar tools
Actively incorporates AI into their design process, is comfortable with technology and enjoys trying new tools and ways of working
Strong written and spoken English, comfortable working with U.S.-based teammates
High output with consistent quality, and good judgment on when good enough is good enough
Ability to take a rough brief and come back with clear options
Comfort using tools like Notion, Google Workspace, Canva and HubSpot
Reliable high-speed internet and availability during core U.S. business hours
Bonus PointsA degree in graphic design, visual communication or a similar field
Experience designing for B2B SaaS, logistics, field services or industrial brands
Trade show and print production experience
Web design experience with WordPress
Experience building presentation and document templates others can reuse
Basic video editing for social and customer stories
What Success Looks LikeFirst 30 Days — LearnYou will learn Hauler Hero's product, customers and brand, audit our existing assets, and start delivering social and newsletter design within your first two weeks.
First 60 Days — BuildYou will deliver a refreshed pitch deck, event presentation template, battle card and case study PDF template, and set up a shared asset library with the Project Manager.
First 90 Days — OwnYou will own the visual side of every marketing channel, run a predictable weekly design pipeline, and have brought key Sales and Customer Success materials on brand.
Location and Work StyleThis is a remote, full-time contractor role for candidates based in LATAM, with a preference for candidates in Argentina or similar U.S.-aligned time zones.
Candidates must have strong English writing and speaking skills, reliable high-speed internet, and availability to work during core U.S. business hours.
What We OfferA front-row seat at a well-funded, fast-growing company transforming an essential industry
Direct impact on how customers, partners and future talent see Hauler Hero, at trade shows, online and in sales conversations
The opportunity to build the brand's design system from the ground up
A highly cross-functional role with visibility across marketing, sales, customer success and leadership
Remote-first flexibility with a distributed team
Modern tools, strong internal support, and room to shape process as the company scales