About this role
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Salesforce Project Manager is responsible for the successful execution of Salesforce consulting engagements, owning project schedule, budget and hours, resource planning, risks, status reporting, and day-to-day delivery execution.
The Project Manager provides the operational discipline required to keep engagements on plan and ensures project leadership has clear visibility into project health. This role works closely with the Engagement Manager, Solution Architect, consultants, and delivery team to coordinate execution, proactively identify risks and variances, and drive issues to resolution.
The Project Manager owns the management of the project; the Engagement Manager owns the executive client relationship and overall engagement success, while the Solution Architect owns solution architecture and technical integrity.
This is a permanent remote opportunity in the Philippines. Candidates should be comfortable working primarily during US business hours and collaborating with global teams.