About this role
Oil Change Guest Service Representative (GSR) Technician Location: Old Greenwich, CT
We are a reputable Service Station actively seeking professional, enthusiastic, and eager-to-grow Oil Change Guest Service Representative (GSR) Technicians to join our team.
This is a hands-on customer service and automotive position focused on delivering a fast, friendly, and high-quality experience while assisting with oil changes and basic vehicle maintenance.
If you enjoy working with customers, have an interest in automotive maintenance, and want an opportunity to develop your skills and grow within the company, we’d love to meet you.
Key Responsibilities:
Greet and assist customers in a professional, friendly, and courteous manner
Educate customers on available services, pricing, and recommended vehicle maintenance
Assist with oil changes and basic maintenance services, including:
Fluid checks
Filter replacements
Battery replacements
Other basic maintenance services
Work alongside experienced technicians to develop automotive and technical skills
Help maintain an efficient workflow to minimize customer wait times
Recommend and sell appropriate maintenance services and products based on vehicle needs
Maintain accurate service and customer records
Complete required daily checklists and documentation
Accurately handle cash and credit card transactions when required
Maintain a clean, safe, and organized service area
Follow all company safety standards, procedures, and environmental requirements
Support the team in delivering a consistently high level of customer service and quality
Qualifications:
Professional, positive, and team-oriented attitude
Strong customer service and communication skills
Interest in automotive maintenance and willingness to learn
Basic knowledge of vehicle systems and components is preferred
Strong attention to detail and commitment to quality
Comfortable recommending and explaining services to customers
Ability to work in a fast-paced service environment
Ability to stand, bend, lift, and perform hands-on automotive work
Previous automotive, oil change, sales, or customer service experience is a plus, but not required
High school diploma or equivalent preferred
Job Details:
Job Type: Full-time
Base Pay Rate: $18.00 – $20.00 per hour
Growth Opportunity: Performance-based raises, bonuses, additional training, and advancement opportunities
Benefits:
Employee Assistance Program
Employee discounts
401(k)
Free parking
Health insurance
Sick pay
Referral program
Schedule Requirements:
Approximately 40 hours per week
Morning, afternoon, and evening availability
Weekend and holiday availability required
Supplemental Pay:
Commission
Tips
We are looking for individuals who want more than just a job. We want team members who are eager to learn, develop their automotive skills, provide excellent service, and grow into greater opportunities within our organization.
Ability to Commute:
Old Greenwich, CT 06870 (Required)
Work Location: In person