About this role
Job Description Administrative Assistant ? Intermediate
Requisition ID: GOAPRDJP00001039
Client: Government of Alberta ? Jobs, Economy, Trade and Immigration
Location: AMEC Place, 23rd Floor, 801 ? 6 Avenue SW, Calgary, Alberta
Work Arrangement: 100% Onsite
Maximum Rate: $35/hour
Positions Available: 1
Working Hours: 36.25 hours per week
Schedule: Monday to Friday
Total Contract Hours: 899 hours
Extension: Up to 12 months
Anticipated Interview Dates: October 19?30, 2026
Submission Deadline: July 10, 2026 (as stated in the posting; confirm whether the requisition remains open).
Job Overview
The Government of Alberta is seeking a detail-oriented and organized Administrative Assistant ? Intermediate to support the Appeals Commission, an administrative tribunal responsible for the final level of appeal for workers' compensation matters in Alberta.
Reporting to the Senior Appeals Assistant, the successful candidate will provide administrative support to Appeals Officers, Hearing Chairs, Vice Chairs, Commissioners, and external stakeholders. The role involves coordinating appeal hearings, preparing correspondence, maintaining accurate records, assisting hearing participants, and proofreading and formatting decisions for publication.
The ideal candidate will have strong organizational, communication, document management, and problem-solving skills, with the ability to manage confidential information and work effectively in a fast-paced environment.
Key Responsibilities
1. Administrative and Appeals Support
• Prepare and distribute correspondence to Appeals Officers and participating parties.
• Create and maintain document indexes for Appeal Document Packages (ADPs).
• Maintain accurate appeal files and supporting documentation.
• Inform Appeals Officers of new submissions, address changes, requests, and other hearing-related developments.
• Follow up on adjournments and outstanding documentation.
2. Hearing Coordination and Stakeholder Support
• Coordinate and distribute teleconference and videoconference details to participants and hearing panels.
• Provide instructions to participants attending in-person, telephone, and virtual hearings.
• Attend and record hearings and troubleshoot technical or procedural issues.
• Respond to participant inquiries and concerns before hearings commence.
• Assist hearing panels and parties with additional appeal-related documents.
• Manage sensitive situations professionally, including participant distress, emergencies, or crisis situations.
3. Records and Status Management
• Enter and update appeal statuses in the ACES system.
• Monitor status benchmarks and timelines for hearing decisions, document packages, and corre