About this role
*Job Summary*
We are seeking a dynamic and energetic Assistant General Manager to join our vibrant hospitality team. In this pivotal role, you will support the overall operation of the Hotel, ensuring exceptional customer service, smooth daily functions, and a positive team environment. Your leadership will help drive results and foster a welcoming atmosphere for guests and staff alike. This is an exciting opportunity for someone passionate about hospitality to make a meaningful impact while advancing their management skills.
*Responsibilities*
* Assist in managing daily Hotel operations. * Support team management by supervising staff, providing coaching and Training, conducting interviews, and fostering a collaborative work environment. * Ensure excellent customer service by addressing guest inquiries, resolving complaints promptly, and maintaining high satisfaction levels. * Manage Inventories * Lead by example in serving guests and maintaining a lively, welcoming atmosphere in the Hotel. * Champion OTA relationships and online presence, along with Revenue Management and guest relations * Champion overall efficiency between departments and operations.
*Requirements*
* Must have management experience in the Hotel Industry. * Proven results with OTA relationships and Revenue Management * Strong background in property management a plus * Previous experience with Wyndham resources a plus. * Demonstrated leadership skills with the ability to motivate and manage teams effectively. * Excellent customer service skills with a focus on creating memorable guest experiences.
Pay: $40,000.00-$55,000.00 per year
Benefits: * Dental care * Extended health care * Life insurance * On-site parking * Paid time off
Application question(s): * Do you have previous Hotel Management Experience? Are you willing to work weekends?
Work Location: In person