About this role
*Company: *Kitchen Creations Inc. *Employment Type:* Permanent Full-Time *Industry:* Kitchen Cabinet Manufacturing
*About the Company*
Based in Fredericton, New Brunswick, Kitchen Creations manufactures kitchen and bath cabinetry for both retail customers and large developers. Operating since 1992, Our company pairs experienced designers with a showroom presenting its combination of products and services, translating clients' custom ideas into finished cabinetry.
*About the Opportunity*
We are seeking an experienced and results-driven General Manager to lead the day-to-day operations of our kitchen cabinet manufacturing company in New Brunswick.
The General Manager will oversee operations, project execution, customer relationships, business development, financial performance, strategic planning, and health and safety.
The successful candidate will be a business leader who can balance strategic thinking with operational execution. They will have the ability to build relationships, develop and motivate teams, identify opportunities for improvement and growth, and ensure projects are delivered on time, on budget, and to our customers' expectations.
*Key Responsibilities*
*Operations & General Management*
* Responsible for the overall day-to-day management of the Company. * Oversee the quoting/estimating process, ensuring it is done accurately and on time. * Maintain client relationships, ensuring all staff follow the Kitchen Creations customer service policy. * Responsible for managing projects or delegating effectively to ensure projects are completed on time and on budget. * Champion continuous improvement of workflow for artwork creation, approval, and production release. * · Manage staff responsible for the scheduling of production, installation, and coordinating sub-contractors to ensure customer requirements are met. * Perform quote-to-cost comparisons for all projects, ensuring projects are completed on budget. * Analyze any variances and implement plans to improve the effectiveness of the quoting and project execution process. * Adhere to and promote the Company Customer Service Policy at all times. * · Order materials for production and monitor the installation schedule to ensure on-time completion. * Lead commercial costing and project management. * Order materials for multi-unit projects. * Oversee building maintenance, including snow removal and lawn care. * Negotiate and manage third-party service providers for phone, internet, gas, alarm, waste, and other required services. * Act as the primary liaison between the parent company and Kitchen Creations.
*Strategic Planning & Leadership*
* Maximize the long-term profitability of the organization, ensuring budgeted return on capital is met. * Study historically successful organizations, leaders, and managers, and use the lessons learned to improve yourself and the organization. * Develop annual strategic plans. * Seek growth opportunities and analyze associated costs and benefits. * Establish internal KPIs and develop a plan to monitor and improve them. * Prepare and present an annual budget and strategic plan for review and approval. * Present quarterly strategic plan updates. * Participate in best practices meetings and summits. * Attend Operations management meetings and conference calls. * Perform SWOT analysis.
*Business Development & Customer Relations*
* Manage customer relationships. * Direct business development activities, including but not limited to: social media and web initiatives; leveraging contacts to build a network; implementing lead generation strategies; and marketing the Company through outgoing calls and site visits to customers. * Work with the parent company to optimize marketing and sales strategies. * Manage staff responsible for assisting in business development activities.
*Health & Safety*
* Ensure compliance with all applicable health and safety legislation. * Promote health and safety in the workplace. * Evaluate health and