About this role
*OVERVIEW*
Night Housekeepers play a crucial role in maintaining cleanliness, organization, and security during nighttime hours. Their main duties focus on laundry tasks, and cleaning community spaces in preparation for the daytime shifts. Additionally, they conduct security checks to ensure doors are locked, and there are no signs of unauthorized access. Overall, Night Housekeepers contribute to creating a pleasant and secure environment for residents and staff alike.
*Organizational Values*
Stakeholder Satisfaction, Quality, Competence, Teamwork, and a Passion for ?Working Better Together?.
*Key Result Areas*
* Community Cleaning and Laundry
· Maintenance and Safety
· Teamwork and Communication
· Best Practices across the Group
*RESPONSIBILITIES*
*Community Cleaning and Laundry:*
Night Housekeepers must meticulously clean Oncore spaces and hallways, ensuring a hygienic environment for residents and staff. Additionally, they must complete all their daily laundry duties to ensure residents have fresh and clean bedding each week.
· Complete all nighttime cleaning duties following the community guidelines and checklists. This may include but is not limited to:
o Emptying the front desk garbage
o Cleaning the kitchen stoves
o Emptying the laundry room dryer vents
o Cleaning the staff bathroom
· Pre-treat, wash, dry, and replenish the Oncore provided linen.
· Assess all linens to ensure cleanliness and quality.
· Work with the leadership team to ensure seasonal cleaning and preventative maintenance projects are completed.
· Top up chemicals, laundry soap, and prepare housekeeping carts to ensure staff and residents are prepared for the next day.
*Maintenance and Safety:*
As the only employee on shift over night, the Night Housekeeper must remain vigilant and report any strange incidents, or occurrences immediately. Over their shift they may be required to be the first on scene for emergencies. In these incidents they must remain calm and do their best to assist until leadership is able to arrive.
· Do nightly walk-throughs of the community checking for out of the ordinary items, and ensuring all external doors are closed.
· Record and respond to all resident requests in a timely manner, escalating requests as needed.
· Communicate any maintenance and damage issues to the front desk or leadership on-call.
· Monitor the consumption of cleaning supplies and coordinate with the Leadership Team to replenish housekeeping stock.
· Ensure linen inventory levels are sufficient and communicate with the Leadership Team if additional linen must be ordered.
· Provide administrative support to the General Manager including inventory counts, and management of the housekeeping checklists.
· Promote and practice professional work habits and good hygiene in the workplace.
· Adhere to proper chemical handling, and safety procedures as set out by the health authority, WorkSafe BC and WHMIS.
*Teamwork and Communication: *
While they work independently, effective communication with the day shift and leadership is essential for coordinating tasks, reporting issues, and ensuring a smooth transition between shifts. They will be required to engage with residents in a professional and friendly manner.
· Check in with the night-time security company to ensure Housekeeper safety.
· Communicate with the housekeeping and leadership team using the community communication tools.
· Participate in training of new housekeeping team members.
· Participate and contribute to programs, committees or projects designed to improve quality of service, employee productivity or workplace safety.
*Best Practices Across the Group:*
· Ensure compliance with all policies, laws and regulations from Oncore Seniors Society, BC Housing, WorkSafe BC, the provincial and the federal government.
· Perform all duties and responsibilities in accordance with Oncore Seniors Society?s policies, standards, and procedures.
· Maintains confidentiality on a