About this role
Education: Secondary (high) school graduation certificate. Work setting: Coffee shop. On-site customer service. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervision: 5-10 people. Staff in various areas of responsibility. Work conditions and physical capabilities: Fast-paced environment. Standing for extended periods. Attention to detail. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Team player. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Weekend. Support for youths: Provides awareness training to employees to create a welcoming work environment for youth.