About this role
Primary Responsibilities Will Include
• Own the administration, configuration and ongoing improvement of accounting platforms
• Monitoring and action Incidents and Service requests ensuring end user satisfaction
• Monitor and improve data integrity.
• Work with project stakeholders to validate their requirements for scalable solutions and a product roadmap.
• Provide ongoing change control, maintenance, and end-user support.
• Implement future system functionality and oversee system release updates and user acceptance testing as well as incident resolution and system outage support.
• Interact with all levels of the organization across multiple time zones.
• Develops and provides training for employees and managers to enhance user adoption.
• Participate on global teams evaluating processes and making suggestions for process and system improvements
• Develop communication, training materials, and testing and implementation plans for projects, systems, processes, and/or product lines.
• Create and maintain procedures, guidelines, and reports to support the organization
Qualifications and Skills
• Bachelor's degree in Business Administration, Finance, Computer Science, Information Technology, or related field
• 5+ years administering accounting platforms
• Demonstrated organizational, analytical, and interpersonal skills.
• Strong understanding of integration points of assigned business/systems and processes.
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Ability to adapt to a rapidly changing environment.
• Achieving stated objectives within the designated time frame
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Providing analytical skill/content knowledge to contribute to team effort
• Ability to explore alternative approaches to tasks, existing processes, and other objectives
• Excellent oral and written communication skills
Preferred
• Exposure to Private Equity a plus
• Experience managing Sage Intacct/Investran
• Experience with JavaScript, SQL and Python.
• Experience using Agile methodology.
What we offer
• A challenging and rewarding role in a fast-growing organization
• Opportunities for personal and professional career development
• Great working environment, competitive salary and benefits