About this role
Purpose
The role of the Distribution Technician is responsible for labeling, storage and distribution of manufactured HCT/P’s products. The Distribution Technician will also be responsible for the order selection process and customer service-related functions necessary to provide a great customer experience. The Distribution Tech will work closely with the Quality assurance team to ensure the timely release of products through the manufacturing life cycle.
Responsibilities
• Perform all duties in accordance with Standard Operating Procedures (SOPs), organizational policies, and regulatory requirements
• Provide exceptional customer service internally and externally
• Assist with inventory control and transfer of products throughout all phases of distribution
• Inspect products and verify product counts prior to and upon receipt of sterilization shipments
• Label products according to daily production plan to maintain adequate inventory levels
• Prepare and process outgoing shipments, ensuring that all products are properly labeled and packaged
• Maintain complete and accurate records of all steps in the order process to assure product documentation and traceability
• Maintain the inventory room, ensuring that shipping materials are properly stored and organized
• Check-in and store supplies required to stage, store and ship HCT/Ps
• Maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB standards, ISO Standards, cGMP/CGTP, other relevant regulations/standards, and internal organizational policies and standard operating procedures
• Maintain acceptable attendance and punctuality for scheduled work hours and meetings
• Ensure completion of assigned tasks and responsibilities within defined timeframes
• Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary
• Perform other duties as assigned
Skills
• Ability to work independently and in a team environment
• Excellent attention to detail and organization
• Excellent written and verbal communication
• Highest level of ethics and integrity
• Ability to lead and motivate the right behaviors
• Ability to multi-task and work in a fast-paced environment
• Self-motivated
• Proficiency in Microsoft Office
Qualifications/Requirements
• High school diploma or equivalent required
• Ability to work standing for 8-10 hours
• Ability to lift 25 lbs.
• Ability to document work with legible handwriting
• Previous experience in a regulated medical environment
• Clearance of favorable background investigation required