About this role
Volunteer PART TIME HOURS:
• 3 shifts per week • 16 SHIFTS DURING THE WINTER SEASON
WHAT WILL I BE DOING? Reporting to the Supervisory team, Volunteer Patrollers are responsible for ensuring the safety of guests by monitoring trails and surrounding areas for hazards / surface conditions and managing them accordingly. The Volunteer Patroller will take a proactive approach in customer service active part in skier/ boarder education in an effort to reduce ski / snowboard injuries.
• Monitor trail conditions and on-hill behaviors • Meet the operating expectations as they relate to guest experience, safety and effectiveness • Engaging guests in customer service, wayfinding, and general information about the resort as a whole • Render first aid and help as required, completing associated documentation • Perform incident investigations and ensure proper and complete documentation • Ensure all aspects of an incident are handled with a high standard of care.
WHAT DO WE NEED FROM YOU?
• Must be 18 years of age • Valid driver’s license • Registered or hold current certification at a minimum level of First Responder or equivalent • Strong Intermediate skier / snowboarder. (able to ski with confidence, all areas of the resort) • Must possess excellent employee and public relations skills and be of a friendly and cooperative nature • Must be able to reason and react with quick, thoughtful judgment while remaining calm under pressure • Must be energetic, and dependable • Must be able and willing to work in a physically demanding outdoor environment • Knowledge of resort an asset • Successful applicants will be required to complete a criminal background check. (vulnerable sector)
*This role is being posted to fill a vacant position