About this role
Key Responsibilities Operations Management
• Supervise daily warehouse activities including receiving, storage, picking, packing, shipping, and material handling. • Ensure timely delivery of materials to production lines and customer shipments. • Monitor workflow and allocate resources to meet operational requirements. • Maintain warehouse organization and optimize storage utilization.
Inventory Control
• Ensure inventory accuracy through cycle counts and physical inventories. • Investigate and resolve inventory discrepancies and material shortages. • Monitor inventory transactions and compliance with warehouse procedures. • Support inventory audits and maintain accurate system records.
Team Leadership
• Lead, coach, and develop warehouse associates and team leaders. • Conduct performance evaluations and provide ongoing feedback. • Coordinate staffing schedules to ensure adequate coverage. • Promote employee engagement and accountability.
Safety and Compliance
• Enforce safety policies, procedures, and regulatory requirements. • Conduct regular safety inspections and audits. • Investigate accidents, near misses, and safety incidents. • Ensure proper use of personal protective equipment (PPE) and material handling equipment.
Continuous Improvement
• Identify opportunities to improve warehouse productivity and efficiency. • Implement Lean, 5S, Kaizen, and process improvement initiatives. • Monitor key performance indicators (KPIs) and develop action plans for improvement. • Support implementation of new warehouse technologies and best practices.
Customer Service
• Coordinate with Production, Planning, Purchasing, Logistics, and Quality teams. • Ensure material availability to prevent production interruptions. • Resolve operational issues impacting internal and external customers. • Communicate operational status and performance metrics to management.
Qualifications Education
• Bachelor's Degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or related field preferred. • Equivalent work experience may be considered.
Experience
• 3-5 years of warehouse, distribution, or logistics experience. • Minimum 2 years of supervisory or leadership experience. • Experience in manufacturing and materials management environments preferred.
Technical Skills
• Warehouse Management Systems (WMS). • ERP systems such as SAP, Oracle, JDE, or similar. • Microsoft Office Suite (Excel, Word, PowerPoint). • Inventory management and reporting tools.
Required Competencies
• Leadership and team management • Communication and interpersonal skills • Problem-solving and decision-making • Inventory control and accuracy management • Operational planning and execution • Safety management • Time management and organization • Continuous improvement mindset • Customer-focused approach