About this role
Embark on a rewarding career with Abrazo Community Health Network hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch. At Abrazo Community Health Network, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
SHIFT : Monday through Friday, 6:30 a.m.- 3 p.m.
To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.
• Operates the PBX answering incoming and in-house call requests. • Responds to all emergency codes quickly and calmly with appropriate overhead paging. • Contacts patients for an address update as indicated by Supervisor. • Reviews updates in the communication book and initial memos. • Inventories contents of safe at the beginning of each shift in the presence of a security guard. • Assigns loaner beepers and programs new beepers. • Ensures courteous and professional dialog with all customers. • Other related job tasks or responsibilities as assigned
• Minimum Requirements • Special Skills: • Must be able to react quickly and calmly to emergency situations and work without direct supervision. • Must possess good interpersonal skills. • Must exude excellent communication skills including proper phone etiquette.
• Education: High School Diploma or equivalent GED. • Experience: On the job training.
• Preferred Requirements • Experience: Previous switchboard or telephone experience.
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